Account Management

Our account managers ensure our clients’ objectives are met and are responsible for:

• measuring and reviewing service levels with clients
• conducting regular client satisfaction surveys
• ensuring we meet the highest professional standards of software development, implementation and support
• drawing on e-recruitment experiences from over 200 employers to bring best-practice e-recruitment policies and procedures to each client solution

providing a solution that:

• is robust, easy to implement, easy to use and value-for-money
• enhances service to candidates and the employer’s image
• cuts administration, time-to-hire and costs also reduces dependency on recruitment agencies
• improves management information and results
• improves consistency of process, the quality of new hires and the quality of service to the business
• meets Equal Opportunities, Data Protection and other legal requirements